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Browsing Through Time: From ARPANET to Chrome

The Early Days of Internet Browsers It’s easy to take browsers for granted: they’ve been around as long as there’s…

AI Customer Support
The 10-Step Guide to Scaling Customer Support — with Conversational AI

We’re at a tipping point for customer support operations. In the past year, you must have witnessed a drastic increase…

AI Customer Service
5 Ways Conversational AI is Transforming Contact Centers

Today, automation is everywhere –be it ordering food, baggage check-in, hotel reservation, doctor’s appointment, or more. The customer service industry…

Drone flying over mountains
Unmanned Warriors: The Evolution of Drones in Modern Warfare

Transforming Warfare: The Role of UAVs When Admiral Eric Olson, the former leader of U.S. Special Operations Command, talks of…

Fingerprint Identity
What’s an XDR Engine and How is It Different?

What is XDR? XDR is a relatively new term in the security tools landscape. XDR stands for Extended Detection and…

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Smartphones: Filmmaking Tools from Short Films to Oscar Winners

Smartphones are rising as a viable filmmaking tool. Of course, the iPhone is often the default choice of consumers looking…

Bitcoin
Navigating the Crypto Marketing Landscape: Strategies and Trends

In the dynamic world of cryptocurrencies and blockchain technology, marketing plays a pivotal role in driving awareness, attracting users and…

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5 Pillars of Excellent Customer Service on Social Media

We all know how crucial social media is for businesses today. It’s a core marketing channel for reaching your target…

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How to Create the Strongest Integrated Marketing Strategy

If you counted up all the different ways you reach potential customers, it would likely span tens — if not…

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Exploring Loneliness and Solitude in the Digital Age

Loneliness vs. Solitude According to Merriam-Webster, loneliness is defined as “being sad from being apart from people” or “being without…

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